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Services

Everything you need to make Pipedrive deliver.

Four services across the life of your Pipedrive account. Take one or all four. Most clients start with a blueprint and grow from there.

Not sure where you sit? Most clients recognise themselves in one of these four.

01 · Think

A blueprint you can hold us to.

The most expensive Pipedrive set-up is the one you have to unpick six months in. So we start on paper. In one to two weeks, at a fixed price, you get a written design of your Pipedrive set-up and a costed plan, and it's yours to keep even if you build it yourself.

1 to 2 weeks Fixed price Yours to keep
Scope a blueprint

What's included

6 DELIVERABLES
  • Discovery with the people doing the workNot just the sponsor: sales, account management, delivery and finance.
  • Pipeline and stage designClear entry and exit criteria, so a deal in "Proposal sent" means the same thing to everyone.
  • A documented data modelThe deal, person and organisation fields you need, products, and the reasoning behind each one.
  • Reporting mapped to real decisionsWe work back from the meetings where the numbers actually get used.
  • A migration assessmentYour current CRM or spreadsheets: what's worth moving, what needs cleaning and what to retire.
  • A costed, phased delivery planWhat we'd build first, what can wait, and exactly what it costs.

02 · Build

Build & migration

We set up Pipedrive around your blueprint: the pipelines each team works in, the fields and automations behind them and the dashboards on top. Then we move your history across and get your people confident using it.

Typically 2 to 6 weeks Built in reviewable cycles

Pipelines & stages

Separate pipelines for new business, renewals or partners, with stage probabilities and stalled-deal alerts tuned to your sales cycle.

Fields, products & permissions

Only the custom fields that earn their place, a clean product catalogue, and visibility settings so each team sees what it needs.

Automations & sequences

Follow-up activities, email templates, deal routing and handovers that trigger themselves when a deal moves, with nothing left to memory.

Insights & forecasting

Dashboards, goals and revenue forecasts built around the questions your leadership team actually asks each week.

Data migration

From spreadsheets, HubSpot, Salesforce, Zoho or an older Pipedrive account: cleaned, de-duplicated and tested before cutover.

Training & adoption

Role-based training for sellers, managers and admins, plus short guides, so Pipedrive becomes habit rather than homework.

03 · Connect

Integrations, all joined up.

Pipedrive works best at the centre of your tools, not beside them. We connect it using native Marketplace apps where they're good enough, and the Pipedrive API, webhooks or Make where they're not.

Email & calendar

Google Workspace & Microsoft 365

Two-way email and calendar sync, so conversations and meetings land on the right deal without anyone logging them.

Finance & Accounting

Xero, QuickBooks & Sage

Won deals raise invoices, and payment status flows back, so sales can see who has paid before the next call.

Lead capture

Web forms, chat & marketing

Website enquiries, chatbots and email campaigns feed straight into Pipedrive, routed to the right person first time.

Quotes

Proposals & e-signature

Branded quotes generated from the deal and its products, sent for signature and tracked, with the deal moving on when they're signed.

Calls

Telephony & messaging

Click-to-call, call logging and recordings on the deal, so the whole team knows what was said and what happens next.

Custom

API, webhooks & Make

For the systems nobody has built an app for yet, we build reliable, documented connections with error alerts you'll actually see.

04 · Support

Managed support that keeps pace.

Go-live is the start, not the finish. Your team, products and process will change, and Pipedrive needs to change with them. We stay on as your Pipedrive team, without you hiring one.

  • A named consultant who knows your account
  • A responsive UK service desk
  • Users, permissions and admin handled
  • Regular health checks and data hygiene
  • New pipelines, reports and automations
  • Advice on new Pipedrive features
Commercials

Pricing that fits how you work.

Choose Fixed Price or Time & Materials. Most clients pick zedPlan: a flexible, cost-effective pay-as-you-go service.

Fixed price

Agreed before we start

One quoted price for a clearly defined scope. The number you sign off is the number you pay. Ideal for blueprints and well-defined builds.

Time & Materials

Pay for the time used

Billed against actual hours at an agreed rate. Best when the work needs room to flex as you learn more.

zedPlanMost popular

Pay as you go, at a discount

Buy service hours up front at a discount, then use them as the work gets done. Track your balance in real time, keep costs predictable and top up as you grow.

Ask for a written quote How we deliver it

Not sure which service fits?

Tell us where you are and we'll tell you honestly what you need, even if the answer is "less than you think".

Book a free consultation How we work