Deep CRM experience
More than a hundred builds and migrations. We know which set-up decisions you'll regret in year two, because we've watched them play out.
David Nandhra
Founder & Director
Over 25 years delivering sales, marketing and customer service solutions across commercial, public and non-profit sectors. Previously with PwC, EY, IBM, Salesforce and Logica/CGI.
- CRM strategy & roadmapping
- CRM evaluation & selection
- CRM architecture & design
- CRM adoption
Consulting that starts with your business, not the software.
zedConsulting was founded in 2018 to help UK SMEs get more from CRM. Since then we've delivered more than 150 implementations for commercial, not-for-profit and public sector clients.
We're vendor agnostic, which means honest, unbiased advice rather than a sales pitch. As well as Pipedrive we work with Zoho, HubSpot, Salesforce, monday.com, Attio and more, so when we recommend Pipedrive it's because it genuinely fits.
So why a Pipedrive practice? Because for sales-led businesses it's the quickest route to a pipeline the whole team actually uses. Done well, it's simple. Done badly, it's another abandoned system. We make sure it's the first.
Every consultant on your project has done this many times before, and you see everything we propose before you spend a penny.
Principles our clients actually feel.
Not values on a wall. These are the six things clients tell us make the difference.
Big 4 thinking, SME pricing
Structured discovery and delivery discipline from consultants with enterprise backgrounds, without the layers of people you'd be paying for elsewhere.
Cross-sector experience
Professional services, construction, renewables, compliance, recruitment and membership bodies. Unusual sales processes are normal here.
Business outcomes, not just IT
We start from revenue, conversion and reporting. Configuring Pipedrive is the easy bit once the thinking is right.
Agile delivery
Working Pipedrive every couple of weeks, steered by you. No long silence followed by a big reveal nobody asked for.
Flexible, on-demand pricing
Pre-purchased service hours, drawn down as work is done and tracked in real time. Scale up or pause without renegotiating.
150+
CRM and business-system solutions delivered for UK SMEs.
98%
Client retention. Clients stay with us long after go-live.
40%
Average reduction in manual admin time.
2 wks
Typical time to first measurable value.
What our clients say.
From our wider CRM practice at zedConsulting. Different platforms, the same consultants, the same standard of work.
"From the outset they took the time to really listen and understand our specific requirements, and the end result is a system that fits our needs perfectly."
Simon BakerCEO, Baker & Associates"Their team quickly grasped the complexities of our environment and played a key role in unlocking process potential. Their expertise and support have been outstanding."
Alaster PurchaseCEO, National Security Inspectorate"Extremely knowledgeable and expert in their area of work. They helped us build and move CRM systems, which has saved our team a huge amount of time. Cannot recommend enough."
Abby CahillFinance & Operations Director, Cahill Renewables"They have assisted us in refining our sales and operational processes. David and his team have been a pleasure to work with. We will definitely work with them again and again."
Ian McCaulOperations Director, Alma Risk"Excellent support during our implementation. David and Khurram are a pleasure to work with, demonstrated a clear understanding of our needs and ensured the set-up was smooth and effective. Super collaborative."
Gina MulaCOO, ISI Global"Great honesty and value for money from day one. Methodical, professional, and patient as we navigated the build of our CRM. We look forward to continuing to work with them on future projects."
Emma Lester-DevittCOO, Tribe Connect